Privacy Policy

Effective Date: November 2025

At Made by Tan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, shipping/billing address, phone number, and payment details when you make a purchase.

  • Non-Personal Information: browser type, device information, IP address, and site activity to help us improve our website and marketing performance.

We do not store full credit card information — all payments are processed securely through Shopify Payments, PayPal, or other trusted payment gateways.

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiries

  • Improve our products, services, and website experience

  • Send occasional updates, offers, or newsletters (only if you subscribe)

You can opt out of marketing emails anytime by clicking “Unsubscribe” at the bottom of our messages.

3. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All transactions are encrypted using SSL (Secure Socket Layer) technology.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items

  • Analyze site traffic and improve usability

  • Provide personalized recommendations

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share limited information with third-party partners only when necessary to:

  • Fulfill your order (e.g., shipping carriers, payment processors)

  • Comply with legal requirements or respond to lawful requests

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at madebytan.com@gmail.com.

7. International Data Transfers

As we operate from Vietnam and serve global customers, your data may be processed in countries other than your own. By using our website, you consent to this transfer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Made by Tan Studio
Ecopark, Hanoi, Vietnam
📧 madebytan.com@gmail.com
🌐 madebytan.com

Made by Tan — made for you.
We value your trust and are committed to keeping your information safe.